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About
Kestrel Voice is a no-code AI receptionist and voice operations platform built for service businesses that cannot afford missed calls.Businesses can connect a phone number, add their services, hours, FAQs, policies and booking rules, customize how calls should be handled and launch without building a custom voice system.The AI receptionist answers inbound calls, filters spam, responds using the business’s approved knowledge, qualifies customer requests, books or changes appointments, routes important calls and captures messages. Each interaction can generate transcripts, summaries, next steps and customer intelligence.Kestrel Voice can also extend the same business knowledge to website chat, public AI profiles and meeting assistance, giving businesses one configurable AI layer across phone and digital customer interactions.Core FeaturesNo-code AI receptionist setupNew or existing phone-number connection24/7 inbound call answeringBusiness-knowledge-powered responsesSpam and robocall filteringLead qualification and structured intakeAppointment booking, rescheduling and cancellationHuman transfer and escalation rulesCall recording, transcripts and summariesSentiment, next steps and call intelligenceWebsite AI chatPublic AI contact profileMeeting notes and assistanceCalendar, CRM, API and webhook connectivity where verified
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