Banna dispatch

Banna Dispatch - Field service CRM with deterministic AI, full audit trail, and

by childrenofbodom98

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Aug 17, 2026 Productivity

ai automation crm dispatch field_service job management

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Banna Dispatch is a fully built, tested, and production-ready dispatch CRM system designed for locksmiths or any multi-technician field service operation.What it does: Ingests job requests from messaging platforms (Quo + WhatsApp shadow). Uses deterministic AI/rules to extract job details (ticket, address, phone, vehicle). Gives the dispatcher a single "Action Center" queue to approve, route, and track jobs. Tracks the job from New → In Progress → Closed with a full audit trail. Includes a KPI dashboard for the business owner.Technical details: Python (stdlib http.server) + SQLite + Node.js (WhatsApp bridge). Security: CSRF, CSP, HMAC-secret inter-process auth, static no-send guards. Testing: 1,639 Python tests + 118 Node tests. Deployment: One-command start via Windows launcher.What's included: Full source code (sanitized .env, ready for your API keys). Complete database schema. Professional Engineering Handoff & Owner Manual (80+ pages of documentation). Deployment Checklist & Boss Demo Guide.Current status: Live pilot in a real locksmith operation. Code is mature and load-bearing.Delivered as: GitHub repository or .zip file (buyer's choice).