Botfay

One AI inbox for WhatsApp, Telegram & Instagram business messaging

by tobookteam

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Sep 19, 2026 Marketing & Sales

ai assistant lead qualification messaging social media unified-inbox

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About

Botfay is a unified messaging inbox for businesses that talk to customers across WhatsApp Business, Telegram and Instagram DMs. Instead of switching between separate apps, teams manage every conversation from one screen, with an AI assistant handling routine replies, lead qualification and follow-ups automatically. Built for small and medium businesses, agencies and support teams, Botfay offers a shared team inbox, AI-powered automated responses, lead capture, a knowledge base for consistent answers, and channel management tools that keep conversations organized. Available in English, Ukrainian, Polish, Spanish and other languages.

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