CitApp

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CitApp is an enterprise-grade conversational booking ecosystem designed for local appointment-based businesses (hair salons, barber shops, beauty clinics, and wellness practices).The platform allows customers to book, reschedule, and cancel appointments naturally via WhatsApp 24/7 with zero hallucinations, while salon owners manage everything through an ultra-fluid cross-platform mobile and tablet application (iOS, Android, Tablet, and Web).The crowning jewel of the mobile app is a literal, pixel-perfect native WhatsApp clone built from scratch in Flutter on top of the Twilio Conversations API:- Native OGG Opus voice recording (WhatsApp's exact codec).- Slide-to-cancel recording gestures & lock-to-record modes.- Streaming waveform audio player.- Official Meta color schemes (#00A884, #005C4B) and custom bubble tail styling.- 24-hour Meta customer window countdown timer & official WhatsApp template selector modal.- Instant "Human-in-the-Loop" toggle to pause the AI and take over chats manually.Proven Track Record & Traction:- Over 10,000 real appointments processed in the production database with zero concurrency bugs.- 5 commercial hair salons actively running the system daily in Spain with 0% churn.- Proprietary "Tetris Pack" 5-layer multi-agent AI engine (Java 21 / Spring Boot 3.5) with mathematical slot optimization that eliminates dead gaps and prevents double-booking.- 85%+ gross profit margin ($59–$89/mo SaaS model with operational costs under $10/mo per salon).What's Included in the Sale:1. Complete Java 21 / Spring Boot 3.5 multi-agent backend repository.2. Complete Flutter mobile & tablet repository (iOS, Android, Web) with proprietary native Twilio MethodChannel bridge.3. Modern responsive landing page repository (Vite/React/Tailwind).4. PostgreSQL production schema and Docker Compose configurations.5. High-resolution brand assets and 30 days of direct technical transition support from the Lead Engineer.