Panic Button

About

Small Business Panic Button is a completed, pre-revenue desktop software product designed to help small-business owners handle difficult customer situations quickly and professionally.Instead of trying to figure out what to say when a customer demands a refund, disputes a bill, threatens a bad review, pushes beyond the agreed scope, or sends an angry message, Panic Button helps the user determine the next step and produces a ready-to-send response.The product includes three core tools:Panic Button — analyzes customer situations and provides recommended action, things to check before responding, what not to do, a ready-to-send response, follow-up response, final boundary response, and documentation guidance.Don't Send That — lets a business owner paste the angry/frustrated response they want to send and turns it into a professional response while preserving legitimate business boundaries.Am I Being Unreasonable? — evaluates both sides of a customer dispute and provides a neutral assessment and recommended outcome.Technology & Product• Electron desktop application• Windows installer tested successfully on real Windows hardware• macOS build available• Lite and Pro editions• Private local AI through Ollama/Llama 3.2• Built-in deterministic response engine if local AI is unavailable• Business Profile personalization• Local-first architecture• Offline functionality• No OpenAI API required• No hosted backend or database• No seller-operated AI server• No analytics or telemetrySaleThis is a complete software/IP asset sale, not an investment raise. The acquisition includes the project source code, product branding/assets, response/scenario system, AI integration, Lite and Pro editions, build/packaging configuration, tests, technical documentation, and other transferable original project assets.The product is currently pre-revenue with no customers, leaving the buyer free to choose the commercialization model: direct software sales, SaaS conversion, B2B licensing, white-label licensing, or integration into an existing CRM/customer-service platform.Reason for sale: I operate another business and prefer to sell the completed software asset to someone positioned to commercialize it rather than operate another software business myself.Known limitations: Windows installer is currently unsigned. macOS builds are unsigned/notarized. Local AI requires Ollama and a compatible local model. Third-party/open-source components remain subject to their respective licences.