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Covai is a production-tested WhatsApp reservation infrastructure for restaurants focused on operational conversational flows rather than generic chatbot responses.The system handles:- reservations- cancellations- multilingual conversations- duplicate prevention- human takeover- conversational state persistence- restaurant-side configuration- operational edge casesBuilt with:- Supabase- TypeScript- Edge Functions- PostgreSQL- WhatsApp Cloud APIThe main focus was making conversations feel operationally real instead of sounding like a typical AI chatbot.The stack is lightweight, deployable, and designed to work as a white-label operational system for agencies or automation operators working with hospitality businesses.Reason for selling:I prefer building systems more than scaling SaaS operations and sales.
Comments (8)
How does it handle reservation modifications?
restuarants wont pay for another subscription on top of what they already use
managing session state for those flows must bottleneck latency hard.
whatsapp dependency is risky given their api pricing changes
whatsapp reservations beat phone calls anyday
Restaurants needed whatsapp reservation infrastructure years ago.
whatsapp only feels niche when opentable already owns restaurant bookings
another wrapper around the whatsapp business api that breaks when meta sneezes
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