TrustGrade

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About

TrustGrade is a customer review and business grading platform designed to help businesses build trust, collect authentic customer feedback, and increase sales. The platform converts customer reviews into an overall business grade, allowing companies to showcase an A+ badge when they receive strong feedback. Businesses can receive immediate text alerts when their grade drops, understand what caused the change, and take corrective action quickly. Customers can also amend their reviews, giving businesses an opportunity to resolve issues and restore their grade. TrustGrade helps businesses collect genuine reviews faster and more easily while providing additional context around customer feedback to help protect against fake, false, or harmful one-sided reviews. The platform can also act as a review buffer for Google by allowing businesses to collect feedback through TrustGrade and direct happy customers toward leaving a Google review. TrustGrade is positioned as a more affordable alternative to platforms such as Trustpilot, with pricing of $49 per month per site and a 30-day free trial.