Wafeed

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About

Wafeed is a launch-ready bilingual B2B SaaS platform built for restaurants, salons, clinics, retailers, delivery businesses, and other service-based organizations that want to collect, manage, and act on customer feedback more effectively.Businesses can share a single feedback link through QR codes, NFC, WhatsApp, SMS, email, websites, and printed receipts. Feedback is collected in a centralized dashboard, where issues can be routed to the appropriate branch, staff member, or responsible owner for follow-up and resolution.The platform includes complaint tracking, branch and staff reporting, private customer replies, low-rating alerts, branded feedback links, Arabic and English interfaces, subscription billing, and multi-branch management.The product is currently pre-revenue and has not yet been commercially scaled. It is fully developed and ready for a buyer who can focus on sales, partnerships, customer acquisition, and GCC market expansion.The sale includes the complete codebase, brand, domain, website, database architecture, admin dashboard, customer-facing application, design assets, documentation, deployment setup, and reasonable post-sale handover support.Growth opportunities include direct B2B sales, agency and reseller partnerships, white-label offerings, GCC expansion, SEO, digital acquisition, and additional enterprise features.